Shipping policy
Shipping Policy
Orders are typically processed within 3-7 business days unless otherwise stated.
Estimated delivery times (after dispatch):
- United Kingdom: 2 to 5 business days
- Europe: 5 to 10 business days
We currently ship to the United Kingdom and selected European Union destinations. Shipping times may vary depending on the destination and courier service selected at checkout.
For pre-order items, dispatch times will be longer and will be communicated clearly on the product page. Estimated pre-order dispatch timelines will be stated on each relevant product page. If your order contains both pre-order and ready-to-ship items, they may be shipped together unless otherwise stated.
Customers are responsible for providing accurate shipping information at checkout. SEREIA is not responsible for delays caused by shipping carriers, customs procedures, or incorrect shipping details provided by the customer.
Shipping fees are calculated at checkout unless otherwise stated.
If you have any questions about shipping, please contact us at hello.sereia.co@gmail.com.